What is Chemist Trust?
Chemist Trust is an online pharmacy that provides wide category medications for pain relief, anxiety, and ADHD, ensuring fast and secure delivery.
Do I need a prescription to order medications?
Yes, we require a valid prescription from a licensed healthcare provider for all prescription medications.
How can I place an order?
You can place an order through our website by selecting your medication, uploading your prescription, and completing checkout.
How do I know my medication is authentic?
We source all medications from licensed manufacturers and distributors to ensure quality and authenticity.
What payment methods do you accept?
We accept credit/Gift cards, Bitcoin, Western Union, Cash App, Venmo, and PayPal payments for secure transactions.
Do you offer discounts or coupons?
Yes! We frequently offer discounts, promotions, and loyalty rewards for our returning customers.
Are there any hidden fees?
No, all costs, including shipping fees, are clearly displayed at checkout.
Can I use health insurance to pay for my medication?
Currently, we do not accept insurance, but we provide receipts for reimbursement where applicable.
Do you price match with other pharmacies?
We strive to offer the best prices in comparison with our competitor’s to provide our customers with affordability and reliability.
Where do you ship?
We currently ship in the United States.
How long does delivery time take?
Our standard shipping time takes 3-5 business days, while express shipping takes 1-2 days.
Is my order shipped discreetly?
Yes, we ensure all orders are packaged discreetly for your privacy.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email, through which you can easily track your order.
What happens if my order is delayed or lost?
If your package is lost or delayed beyond the expected timeframe, contact our support team for assistance or a replacement.
Are your medications FDA-approved?
Yes, we only sell FDA-approved medications.
How should I store my medication?
Medicines must be safely stored in a cool, and dry place away from sunlight for long-term use.
What should I do if I experience side effects?
If you experience any symptoms of side effects, seek medical attention immediately.
Can I return or exchange medications?
We only accept return and exchange, if the medications are delivered in bad conditions.
Do you provide consultation services?
While we do not provide medical advice, we advise you to consult with a licensed doctor before taking any medication.
Do I need to create an account to order?
No, but having an account allows you to track orders and receive special offers.
How can I contact customer support?
You can reach us for any query via our customer care number provided on our website.
What are your customer service hours?
Our support team is available 24/7 to assist you.
Can I cancel my order after placing it?
Orders can only be canceled within 1 hour of placement. After that, processing begins, and cancellations may not be possible.
Is it legal to order medications online?
Yes, as long as you have a valid prescription and order from a licensed pharmacy.
How do you ensure patient confidentiality?
We follow HIPAA guidelines and use encrypted systems to protect your personal information.
Can I order for someone else?
You can only order for someone else if you are their legal guardian or caregiver and provide the necessary documentation.
How do I know if a medication is right for me?
Always consult with a doctor before starting any new medication.